Money, payment and conflicts of interest

How I get paid, who invoices you, whether I take money from factories, and what protects your deposit if a supplier fails the check.

Trust & conflicts of interest

Q1How do you make money? Do you take money from the factory?

No. I am paid by you, not by the factory.

My fee is 8/6/4% of the order value, invoiced to you. You pay the factory directly — the money never passes through me.

This matters for one simple reason: if I were paid by the factory, I would have a reason to recommend the factory. I am not, so I do not.

Two things I want to separate clearly:

  • Order management is commission-based (8/6/4% of order value, capped at $2,500), because the work scales with the order.
  • Everything else is a fixed price, paid by you, and never contingent on an outcome. That includes recoverability assessment work: my fee never depends on whether money is recovered, and I never take a percentage of a recovery. If a percentage-of-recovery arrangement is what you need, that has to be a licensed Chinese law firm, not me.

I do not collect, hold, transfer or advance any third-party fees — court fees, lawyer fees, notary and apostille fees all go from you directly to the court or the firm.

Q2You are paid by me — so how do I know you are not taking a kickback from the factory on the side?

You do not have to take my word for it. Here is what you can check:

  1. The factory quotes you directly. I do not relay prices and I do not mark them up. You see the factory's own proforma invoice, in their name.
  2. My fee is a fixed percentage, disclosed in writing before we start. It does not change depending on which factory you choose.
  3. I never hold your money. Every payment goes from you to the factory, or through an escrow or platform you control.
Q3What stops me from contacting the factory directly and cutting you out?

Nothing — and you should assume it is possible. So let me be straight about how I work:

What I do not sell: a phone number. A factory contact is worth almost nothing on its own. You can find thousands of them on Alibaba tonight.

What I actually sell: I run the order. That means:

  • I check the factory before you pay
  • I stand between you and the factory, in Chinese, on your side, for the whole order
  • I check the goods against your spec before the balance payment goes out
  • I chase the things you cannot chase from 8,000 km away: the real production date, the sub-supplier they quietly switched, the spec they changed without telling you

One policy I will state up front, so there is no surprise later: I do not hand over a supplier's contact details until an order is confirmed. That is not hiding anything — it is how every sourcing agent protects their work, and it is the same reason a recruiter does not send you their candidate list before you sign. Once the order is confirmed, you deal with the factory directly on everything — invoice, production updates, shipping.

And practically: most buyers find that running the coordination themselves costs more than my fee. If you would rather take it in-house after the first order, that is your call — I would rather earn your second order than trap you in your first.

Q4Will you approach my suppliers behind my back, or sell my supplier list to someone else?

No. Two things protect you here:

  1. I sign an NDA before you send me anything — I can send you a simple one-page mutual NDA, or sign yours.
  2. I do not work for your competitors in the same product category. Tell me who they are and I will confirm in writing that I will not take them on.

Practically: my business only works if buyers trust me with their supplier lists. Breaking that ends it in one week.

Q5Do you work for the factory side too? Who is your client?

Only the buyer. I do not take commissions from factories, I do not represent factories, and I do not do "supplier introductions for a fee" from the Chinese side.

My only client is the person paying me — the buyer.

Q6I have never hired anyone in China before. How do I know you actually exist?

Fair question. Here is what you can verify:

  • Legal status: I work as an individual, not through a registered company. I am not going to pretend otherwise — it is the kind of thing that is found out in one search. What that means for you in practice: an English-language invoice from me personally, not a corporate invoice, and no Chinese VAT invoice (fapiao).
  • LinkedIn: linkedin.com/in/lucas-yuan-qa — with my real work history.
  • Website: www.lucas-yuan.com — registered to me, with a business email, not a Gmail address.
  • Video call: I am happy to do a 15-minute call before you commit anything. Ask me and I will turn my camera on.

If you want, I will do a 15-minute video call and turn my camera on, and you can check the invoice name against my ID. I invoice under my business name and am happy to discuss the details privately before you commit anything. A supplier's sales rep is often not authorised to sign anything — I would rather be the opposite of that.

I would rather you check than assume.

Money & payment

Q7How do I pay you?

Five routes, in rough order of what most buyers prefer:

  1. Payoneer — I invoice you through Payoneer, and you pay by card or bank transfer in USD/EUR/GBP. Fastest for most buyers.
  2. WorldFirst — if you already use it for Alibaba.com or AliExpress payments, we can keep the payment there.
  3. Wise — useful if you are in Europe and want the exchange rate and the fee shown before you send.
  4. Bank transfer (T/T) — I can provide USD account details. Good for larger amounts.
  5. Platform escrow — if you would rather pay through Upwork or Fiverr, we can run it there (their fees apply).

I never ask you to send money to a personal Chinese bank account with no paper trail. Account details are only ever sent inside an invoice — never pasted into a page or a chat message.

The full picture — which payment goes where, when each one falls due, and what the invoice contains — is on how payment works.

Q8Do I pay you, or do I pay the factory?

Both, separately — and that is deliberate.

  • You pay the factory directly for the goods (their proforma invoice, their account).
  • You pay me separately for my fee.

The reason: your goods money never touches me. If something goes wrong with the order, you are not also chasing me for your deposit.

Q9When do I pay your fee?

Two different things, two different rules:

  • Commission work (sourcing and order management): invoiced after the order is placed with the factory. Not before. If I do not find you a factory worth ordering from, you do not owe me anything.
  • Fixed-price written work (reports, document checks, assessments): agreed up front, invoiced on delivery. This work is priced on what I deliver, not on what happens afterwards.

I do not offer, and will not accept, any arrangement where my fee depends on recovering money or winning a case. That is not modesty — in China it is the specific fact pattern courts treat as fraud.

Q10Can you issue an invoice or receipt for my accounting?

Yes. I issue a proper English-language invoice (PDF) with:

  • My business name and address
  • Invoice number and date
  • Description of service, amount, currency
  • Payment details

That is the document your accountant needs. I do not issue Chinese VAT invoices (fapiao) — buyers almost never need them, and they require a registered Chinese company. If you specifically need one, tell me in advance and I will say honestly whether I can arrange it.

Q11What are your rates? Do you charge hourly?

Two ways, depending on what you need:

1. Commission (for sourcing and order management)
8/6/4% of the order value. Charged only after the order is placed with the factory.

2. Fixed-price written reports

  • Desk check — $99
  • Compliance gap check — $99
  • Deep check, on site — $349

I do not bill hourly. You should know the cost before we start, not after.

Full scope and exclusions for each report →